eCitizen

INDEPENDENT HOW-TO GUIDE

Find Kenya’s passport application service

Open the Directorate of Immigration’s eCitizen service and check current passport requirements.

Kenyan passport applications are handled online through the Directorate of Immigration’s eCitizen service. Check the current requirements, fees and application instructions on the government’s own service pages.

01

Before you begin

  • Read the current passport requirements before preparing documents or making a payment.
  • Use the Directorate of Immigration’s service page linked below rather than an advertisement or third-party agent.
02

Steps to follow

  1. Open the Directorate of Immigration’s eCitizen service using the link below.
  2. Review the passport application instructions, passport category, required documents and current fees.
  3. Follow the steps shown on the official service page and keep the application reference or acknowledgement.
  4. Check the official instructions for appointment booking and biometrics after submitting an application.
03

Important notes

  • Passport requirements, fees and processing arrangements can change; confirm them on the official service page.
  • AGI does not submit passport applications, collect documents or receive government fees.
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