Report and replace a lost Kenyan passport

Find the official lost-passport process and the supporting records Immigration lists for replacement.

A lost passport has a different checklist from an ordinary renewal. Read Immigration’s current lost-passport instructions before starting or paying for an application.

Before you begin

If you have lost the passport, keep any available copy of its biodata page or previous application record.
Check the official lost-passport checklist and use only Immigration and eCitizen services.

Steps to follow

Read the official lost-passport requirementsCheck the current instructions on the Directorate of Immigration website.
Prepare the supporting recordsImmigration lists an application form and payment invoices, the original national ID and a copy for adults, a personal statement, a sworn affidavit, a police abstract and a copy of the lost passport biodata page if available.
Open the official eCitizen passport serviceSign in and select the application option applicable to a lost passport.
Complete the application and check the displayed feeFollow the portal requirements and do not use an agent who promises to bypass the process.
Book an appointment and attend in personBring the records requested for your case and follow Immigration instructions for document submission and biometrics.

Important notes

The required documents and fee are set by Immigration and may be updated; check the latest official checklist before proceeding.
Never share your password or one-time codes with anyone. Do not send a police abstract or identity documents to AGI; submit them only through the official service when required.