eCitizen

INDEPENDENT HOW-TO GUIDE

Renew or replace a Kenyan passport

Find the official process for renewing or replacing a Kenyan passport and prepare the required documents.

Use the passport option shown in the official Immigration eCitizen service for your situation. The portal and Immigration document checklist determine the current requirements, fees and appointment steps.

01

Before you begin

  • Keep your existing passport and identify whether the portal classifies your case as renewal, replacement or another application type.
  • Check the current fee and checklist on Immigration websites before paying.
02

Steps to follow

  1. Open the official passport serviceSign in to the Immigration eCitizen portal using your own eCitizen account.
  2. Choose the correct application typeFollow the wording and options displayed for renewal or replacement.
  3. Review and complete the formEnter the details requested by the official portal and check them carefully before submitting.
  4. Prepare supporting documentsImmigration lists the previous passport and a copy, the original national ID and a copy for adults, and consent documentation where relevant. Confirm the latest list for your situation.
  5. Pay through the official portalUse only the payment methods and amount shown during the current application process.
  6. Download the form and receipts, then book an appointmentFollow the portal instructions for in-person submission and biometrics.
03

Important notes

  • Requirements and fees can change. Do not rely on old screenshots, forwarded fee lists or third-party agents.
  • If the previous passport is lost rather than available for replacement, follow the separate lost-passport instructions.
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