Access the KRA iTax portal safely

Follow these steps to reach the genuine KRA iTax portal and protect your credentials before signing in.

KRA iTax provides online tax-account services, including return filing. Use the official address below and verify the website before entering your KRA PIN or password. AGI provides independent guidance only; it does not operate iTax.

Before you begin

Know the official iTax address: https://itax.kra.go.ke. Avoid unexpected links asking you to sign in.
Enter your KRA PIN and password only on the verified iTax website. Never share your password or one-time codes with anyone.

Steps to follow

Open your browserOn your phone or computer, open Chrome or another trusted, up-to-date browser.
Enter the official iTax addressTap the browser address bar, type https://itax.kra.go.ke, then tap Go or press Enter. Enter the address directly instead of choosing an unfamiliar advert or message link.
Check the website addressBefore entering any details, confirm the hostname is exactly itax.kra.go.ke and the address begins with https://. A padlock alone does not prove a site belongs to KRA.
Wait for the iTax sign-in pageAllow the page to load fully and locate the iTax login area. If the address changes to an unfamiliar domain, stop and do not enter your details.
Sign in only on the verified portalEnter your KRA PIN/User ID and password only on the verified iTax page, complete the security check shown there, and select Login. Never share your password or one-time codes with anyone.
If access fails, use KRA supportReturn to the official KRA website at https://www.kra.go.ke and use its published help or contact options. Do not pay an unofficial service that promises to recover your account.

Important notes

AGI cannot sign in to iTax, retrieve your PIN or view your tax-account information.
Be cautious of unexpected messages asking for your password, one-time code or payment through a separate link.